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UPGUYS

Building and scaling an e-commerce health platform from MVP to one of Canada’s Top Growing Companies.

Requirements, design, development, maintenance

Canada’s Top Growing Companies 2026 The Globe and Mail

The challenge

UPGUYS is an e-commerce health platform connecting customers with pharmacists and doctors for prescription medications and consultations. Founders Mehrdad Rezaei and Ramin Behzadi approached Midstride to build an MVP on a fixed budget and timeline.

UPGUYS platform on tablet
The UPGUYS health platform

Building

Andre Liem served as fractional CTO, overseeing a development team and collaborating with UPGUYS’ design team. The first version went live with customer purchasing, doctor consultations, and real-time chat.

A robust admin panel enabled pharmacists and support staff to fulfill orders, manage payments, export reports, and handle customer communications via SMS CRM.

UPGUYS real-time chat interface
Real-time chat connecting customers with healthcare professionals
UPGUYS admin order management
Admin panel for order fulfillment and management

Growth

The launch was a success. Within a year, UPGUYS grew its customer base and staff, expanding to two offices. Midstride continues to serve as UPGUYS’ technology partner, building customized functionality to enhance customer care and improve team efficiency.

In 2026, UPGUYS ranked No. 4 of 375 on The Globe and Mail’s Canada’s Top Growing Companies list, up from No. 8 in 2025, with three-year revenue growth of 5,308% and a team of 65. It now brings virtual care, licensed pharmacy operations and its own technology together in one platform, and is expanding into diagnostics, longevity and preventative care.

UPGUYS customer reviews
Positive customer reviews reflecting platform growth

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