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Case Study

UPGUYS

Building and scaling an e-commerce health platform from MVP to market leader.

Requirements Design Development Maintenance

The Challenge

UPGUYS is an e-commerce health platform connecting customers with pharmacists and doctors for prescription medications and consultations. Founders Mehrdad Rezaei and Ramin Behzadi approached Midstride to build an MVP on a fixed budget and timeline.

UPGUYS platform on tablet
The UPGUYS health platform

Building

Andre Liem served as fractional CTO, overseeing a development team and collaborating with UPGUYS' design team. The first version went live with customer purchasing, doctor consultations, and real-time chat.

A robust admin panel enabled pharmacists and support staff to fulfill orders, manage payments, export reports, and handle customer communications via SMS CRM.

UPGUYS real-time chat interface
Real-time chat connecting customers with healthcare professionals
UPGUYS admin order management
Admin panel for order fulfillment and management

Growth

The launch was a success. Within a year, UPGUYS grew its customer base and staff, expanding to two offices. Midstride continues to serve as UPGUYS' technology partner — building customized functionality to enhance customer care and improve team efficiency.

UPGUYS customer reviews
Positive customer reviews reflecting platform growth

Let's Talk

Ready to build something that lasts?